If they are hungry, give them mobiles
I recently finished reading The White Tiger, by Aravind Adiga. A book definitely worth reading that narrates, from the point of view of -as he calls himself- an indian entrepreneur, the life of those who are pushed down due to their chaste and the relations servant/master (mostly) in North India.
At a certain point Balram, the [...]
Mexican sombreros and Russian vodka
This morning one of my new colleagues surprised me: she just arrived from Singapore in order to visit our Headquarters, get used to the local processes and get to know the people here. Until here, nothing out of the blue. The interesting part arrived when she mentioned that she was quite disappointed by the fact [...]
Empowering ghost sales
Probably the first idea that comes to mind when thinking about outsourcing some of your processes abroad is related to customer support. Who hasn’t experienced calling to your customer/provider X and getting attended by a person with that interesting British accent that Indian gentlemen usually have?
And, well, I guess that if I would ask you [...]
Three sweet ways to help you optimize your business relationships
It is quite clear that the current economic environment is not the easiest one for just about every company. Almost every day one can read in the news about layoffs, or even big multinationals shutting down.
Established is also the fact that, in order to improve margins and optimize processes, in the nowadays existing picture a [...]
