Mexican sombreros and Russian vodka
This morning one of my new colleagues surprised me: she just arrived from Singapore in order to visit our Headquarters, get used to the local processes and get to know the people here. Until here, nothing out of the blue. The interesting part arrived when she mentioned that she was quite disappointed by the fact [...]
Empowering ghost sales
Probably the first idea that comes to mind when thinking about outsourcing some of your processes abroad is related to customer support. Who hasn’t experienced calling to your customer/provider X and getting attended by a person with that interesting British accent that Indian gentlemen usually have?
And, well, I guess that if I would ask you [...]
Harry Potter and the Wisdom of Crowds
Imagine arriving at your office, connecting your computer and finding out that part of your daily work has already been solved by two chaps in Mexico, one in Australia, and a distinguished German mister that you have never met before but happened to find your job interesting. What would be your reaction? Would you enjoy [...]
Three sweet ways to help you optimize your business relationships
It is quite clear that the current economic environment is not the easiest one for just about every company. Almost every day one can read in the news about layoffs, or even big multinationals shutting down.
Established is also the fact that, in order to improve margins and optimize processes, in the nowadays existing picture a [...]
